Covad Business DSL Plus Enterprise Service
Covad Business DSL Plus Enterprise provides enterprise-class connectivity to medium and distributed companies with business-critical broadband needs. This broadband service is supported by Covad's industry-leading service level agreements (SLAs) and dedicated service and support designed to give DSL business customers a cost-effective alternative to T1 service.
- Available in six symmetrical speeds*—144 Kbps, 192 Kbps, 384 Kbps, 768 Kbps, 1.1 Mbps, and 1.5 Mbps
- One fixed public IP address with network address translation (NAT) or five fixed public IPs
- Free professional installation for up to four computers
- Buy with confidence—30-day no-risk satisfaction guarantee
- Worry-free 24x7x365 dedicated live and email support
Do you have absolute mission-critical Internet needs?
Step up to Covad Business T1
T1 service level guarantees, symmetrical speeds, and more!
Pricing
| Speeds¹ |
144 Kbps |
192 Kbps |
384 Kbps |
768 Kbps |
1.1 Mbps |
1.5 Mbps |
| Monthly charges |
1 year contract |
$149.95 |
$149.95 |
$169.95 |
$179.95 |
$239.95 |
$289.95 |
2 year contract |
$129.95 |
$129.95 |
$139.95 |
$149.95 |
$209.95 |
$259.95 |
| One-time charges |
Equip. |
$359 FREE through 07/31/10 with rebate² |
| Install. |
$225 FREE through 07/31/10! |
| Promotion |
Limited-time promotional offer: Free equipment with rebate², installation fee waived |
| Additional information |
- Contract—One year minimum
- Included email and web space—15 emails on the Covad domain (YourName@covad.net) and 10 MB of web space on the Covad domain (home.covad.net/YourName). Optional services available.
- Installation—FREE. Professional installation for a limited time through 07/31/10. Save $225!
- Phone line requirements—None
- My Covad Account—Easily manage your account and billing information online.³
- IP addressing—Standard with one of two options: either one fixed public IP address with network address translation (NAT) or five fixed public IPs; additional blocks of IPs available.
|
| Guarantee |
Order Business DSL Plus Enterprise Internet service and try it for 30 days. If not fully satisfied, all installation, equipment,
and monthly service fees will be refunded and service agreement will be discontinued without further obligation. Please review
the Covad Customer Policies
for details.4
|
Email and Web Hosting Services
Get company-branded email and a professional Web presence with Covad Hosting services, available with purchase of broadband service. Learn more »
Professional Installation
FREE installation for a limited time. Save $225! An expert Covad technician will professionally install your service and ensure that everything is up and running.
Service Level Agreements (SLAs)
Covad stands behind the promise of uncompromising quality by providing SLAs for business-class services. Business DSL Plus Enterprise provides enterprise-class guarantees and support, giving you the peace of mind that comes with the reliability and quality of Covad business broadband service.
- Time-to-repair guarantee—Guaranteed restoration within 12 hours in the event of a service outage, or you will be eligible for a credit equal to 20% of your monthly service fee.
- Fast installation time guarantee—Get high-speed Internet installed within 30 calendar days of placing your order, or we'll credit 50% of your first month's service fee.
- Service availability guarantee—Service availability of 99.9% or better, or you will be eligible for a credit equal to one day of service for every hour of downtime beyond the guarantee.
- Lifetime equipment warranty—Buy the recommended equipment from Covad without worry.
- Average network delivery and delay—Choose Covad with confidence in the performance of our network.
- Data delivery—99.9% successful delivery of all data packets sent from your location over the Covad network, or you will be eligible for a credit of up to 10% of your monthly service fee.
- Delay—110 millisecond average for the round trip of a message sent from your location to a test point on the Covad network, or you will be eligible for a credit of up to 10% of your monthly service fee.
See complete details of the service level agreements in the Covad Customer Policies.
Equipment
A Covad-approved DSL router is required.
Covad-Provided Equipment
Business DSL Plus Enterprise 192, 384, 768, 1.1, 1.5
Other Covad Approved Equipment
Business DSL Plus Enterprise 192, 384, 768, 1.1, 1.5
- Efficient Networks SpeedStream 5851 Router
- Flowpoint 2200 SDSL Router
IP Addressing
For your business network, select from the following standard IP options:
- One fixed public IP address with network address translation (NAT) (default selection unless you choose otherwise)
- Five fixed public IP addresses
For an extra monthly fee, additional IP addresses are available:
| Usable IPs |
Monthly Fee |
Setup Fee |
| NAT—1 fixed public IP and 253 usable private IPs |
included |
included |
| 5 fixed public IPs |
included |
included |
| 13 fixed public IPs |
$10 |
included |
| 29 fixed public IPs |
$15 |
included |
| 61 fixed public IPs |
$20 |
included |
| 125 fixed public IPs |
$25 |
included |
| 253 fixed public IPs |
$50 |
included |